Testimonials
Hear it from our customers…
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The team at Crown value the feedback they get from clients and strive to keep on improving. After a project is completed we send out a Customer Satisfaction Survey.
An impressive 60% of our clients return the survey and we consistently receive top marks for our products and services.
Additionally, many clients write us unsolicited letters praising our products and services.
Please ask us if you would like to be put in touch with a previous Crown client, to get their opinion of our service.
Meanwhile, take a look at what some of our clients are saying…
“Dear Jason,
Your business card says ‘installations you can trust.’ It’s true!
Re-roofing our 60 year-old home was a big undertaking and I was very, very nervous about it. I got six written quotes and one verbal quote for the job. Your quote was by far the most detailed and comprehensive. I read the small print of all the quotes and found some to be contradictory. Indeed, with one in particular, my ‘lifetime’ guarantee would have been void the moment I signed their contract! I was absolutely delighted with the [Crown Roofing] team that did the work!
They were polite to us and very respectful of our property and our neighbours’ property. They contained the mess of stripping the old cedar shingles without damaging any of our plants and they did a clean-up of our yard at the end of each day’s work.
We were impressed and so were our neighbours.
Seeing that this new roof is to last the rest of my life, I was also very watchful of the workmanship. I didn’t want to have to deal with leaks due to poor workmanship when I’m 80 years old! Whenever I had a questions, I investigated and each time I found the work was being done to the highest standard. The independent inspector confirmed that the workmanship was first-class. Thank you very much.”
Gary Fach
“Gentlemen,
Nina and I wanted to take this opportunity to write to you to express our delight with our new roof. Every time we turn the corner of our block our beautiful roof and gutters stand out and are a pleasure to look at.
Although we were told that Crown and Home Depot would do whatever it took to make this job fit into our lives, we never thought that you would go to the lengths you have!”
Maureen G. Kirkpatrick & Nina Tryggvason
“Dear Crown Roofing,
When we moved into our half-duplex 16 years ago the roof was always a big concern. Our other concern was who we should contact to do a good, honest job. After a lot of research about the type of roofing and talking to several companies, we chose your company to carry out the work.
This was an excellent choice for us. As a result, we are very pleased and happy with the finished job! We are only too happy to recommend Crown Roofing & Drainage to other customers. Thank you!”
Robert & Esther Gay
“Dear Sir,
I am writing this note to compliment Alan who came to work on my roof over the past weekend.
He is meticulous in protecting my house exterior in the stripping work and takes great care in cleaning up of the garage, deck and walk path several times a day, so as not to deprive us of their use and access.
He is very courteous and helpful, but his responsible attitude impressed us most of all. When heavy rain fell last Friday afternoon, he telephoned us late evening to enquire and be sure the roof, on which he started work that morning, did not leak.Such dedication to duty is rare and demands recognition.
I am sure Crown will be very glad to hear that they have a man of Alan’s quality on the team.”
Robert Chen
“Dear Sirs,
I write to thank your company for the excellent job done on the cedar roof and flat roof replacement which recently completed. Even though no request was made for me to write this reference letter please feel free to provide a copy of this letter to any potential customers considering hiring Crown Roofing to provide roofing services. I was very impressed with my dealings with your company right from the time I received the estimate through to completion and receipt of the final bill. The work was done exactly as promised and the final bill was exactly as estimated. Your workers showed a great deal of consideration protecting the gardens around my home and also in protecting the recently completed painting that had been done on the house. The old roofing debris was removed immediately from the property and it was a pleasure returning home after work to note the substantial progress done each day. Everything I witness with respect to this contract was done in a professional and courteous manner. Overall I would rate this a first-class job.
Your employees should be proud of their excellent work. I have never written a letter such as this to any contractor in the 25 years I’ve been a homeowner but was motivated by my pleasure with the outcome of this project.”
Garry J.H. Boswell
“Dear Mr. Bruce,
On behalf of the Residents of Rosewood Court and especially the Garden Committee, I would like to tank you for the attention you paid to our garden gazebo. The donation of the shingles and the labour as greatly enhanced our garden area. Your thoughtfullness is greatly appreciated.”
Yours truly,
J. Vermette
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